Ratings & Reviews

Overall Rating

4(237 reviews)98.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Lavieta B. - |Recommended: YesI have been here for about ... — I have been here for about a year and half, everything ok they keep the community up and that's what I like. I also like that they keep me informed
Review From Modern Messagesubmitted by Jelicia C. - |Recommended: YesThis is a Great Complex... ... — This is a Great Complex... Quiet and friendly. The application process was very user friendly and easy to apply. I would recommend this complex
Review From Modern Messagesubmitted by Eric J. - |Recommended: YesGreat experience so far, on... — Great experience so far, only been here for a few days but so far so good, management has been very helpful. My actual move in date was very easy and smooth.
response from property -Welcome to the community, Eric! We're pleased to hear that your move-in process went smoothly and that everything is going well in your apartment home so far. If there is anything we may do to help you feel more at home, please don't hesitate to ask.
Review From Modern Messagesubmitted by Brandon S. - |Recommended: YesOverall this has been a gre... — Overall this has been a great experience starting for the office team up front. All them have been awesome and great communication overall. Even the hotline is extremely welcoming and the community is super clean
response from property -Thank you so much for your five-star review, Brandon! We appreciate your praise for our team members and for taking the time to share such a great experience. Our goal is to provide a comfortable community in which you may call home. Your words encourage us to keep up the good work.
Review From Modern Messagesubmitted by Natali M. - |Recommended: YesThe artisan luxury apartmen... — The artisan luxury apartment homes is so great We had stumbled upon this complex by driving through the expressway and immediately felt comfortable. The office staff was able to accommodate and attend to our questions and concerns through the COVID-19 crisis.
response from property -Natali, thank you for your review and a five-star rating. It is lovely to hear that you stumbled upon our community and fell in love with it. We will let the team know that they were helpful and professional. Take care.
Review From Modern Messagesubmitted by Sierra O. - |Recommended: YesMost of everything is good ... — Most of everything is good The only problem I have is the roaches irritate me from time to time. Paying for pest control and it’s not working is irritating.
response from property -Sierra, it is very encouraging to know that your experience has been positive overall. That said, we want to address your concern with pests as soon as possible so you may enjoy the perfect home you deserve. Please email us at theartisan@trinity-pm.com. Thank you.
Review From Modern Messagesubmitted by Isabelle B. - |Recommended: YesSo far I have not much to c... — so far I have not much to complain about, everything is good except the last time I found my mail box open and that is how I lost a package delivered there.
response from property -Thank you for your review, Isabelle. We are happy to hear that the bulk of your time with us has been satisfying. We've taken note of your feedback regarding your mailbox and will relay this information to our team to further explore. If there is anything more you would like to share, please let us know.
Review From Modern Messagesubmitted by Jay O. - |Recommended: YesIt’s been ok , there’s been... — It’s been ok , there’s been some criminal activity, especially with the mailbox break in a couple days back. Overall it’s been an ok expirience
response from property -Thank you for your review, Jay. It makes us happy to know the bulk of your time here so far has been satisfying. We have taken note of your feedback regarding the mailboxes and general comfort around the community and will relay this to our team. If there's anything more you would like to share, please let us know.
Review From Modern Messagesubmitted by Haley C. - |Recommended: YesJeremy was excellent Espec... — Jeremy was excellent Especially in these COVID times. He called me almost every day following up from the moment we applied to the day we got the keys.
response from property -Haley, we appreciate your feedback on Jeremy's service. We take great pride in the quality service our team members provide.
Review From Modern Messagesubmitted by Trevon L. - |Recommended: YesI’m very happy with the ame... — I’m very happy with the amenities available and the constant upkeep of the the property so far. Very satisfying to say the least. I look forward to my stay here for months to come.
response from property -Trevon, thank you for your wonderful review! To enhance your living experience, we offer a desirable combination of great amenities and efficient services to maintain our beautiful grounds and provide you that feeling of home. It's great to know that you love your home and everything our community has to offer.
Review From Modern Messagesubmitted by Ikeria H. - |Recommended: YesMy moving transition was sm... — My moving transition was smooth and I’m Impressed with the apartment and community so far. I am looking forward to my time here and will update my review.
response from property -Ikeria, it is wonderful to know that your moving experience was a breeze! We hope you will continue to find your time here worthy of five stars. Thank you for the encouraging feedback.
Review From Modern Messagesubmitted by Lisa S. - |Recommended: YesBeing relatively new to thi... — Being relatively new to this community, I must say that I am happy to have found such an eclectic one. My expeiences range from comfort and peace to resolve in the current COVID-19 climate of today along with those adjustments that follow. All in all, I am having a good experience in The Artisan community.
Review From Modern Messagesubmitted by Kelsey F. - |Recommended: YesCommunity is very peaceful ... — Community is very peaceful and clean I’m soo happy I chose The Artisan as my home. Maintenance is extremely reliable, the leasing agents are very helpful as well. Over all I would rate my experience so far a 10 10
response from property -Kelsey, thank you for the glowing review of our community! We're delighted to hear that you are feeling at home and that our maintenance team has been providing you with prompt and professional service. If there is ever anything you need, please don't hesitate to ask. We are always here to help.
Review From Modern Messagesubmitted by Harold J. - |Recommended: YesWell into yr 2 at The Artis... — Well into yr 2 at The Artisan, it is still an amazing place to live. I’ve enjoyed every part of the community from the car wash station to the walking trail.
response from property -Harold, thank you for sharing your satisfaction with our community! We appreciate your positive review as one of our long-term residents.
Review From Modern Messagesubmitted by Caterria B. - |Recommended: YesI have lived at Athens Arti... — I have lived at Athens Artisan for over year now. I can honestly say I have no complaints. The maintenance staff have been great during Covid19.
response from property -Caterria, thank you so much for your 5-star approval. We are grateful for your continued residency and hope to delight you for many more years. We appreciate your recognition of our maintenance team, especially during this unprecedented time.