Ratings & Reviews

Overall Rating

4(192 reviews)97.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Gloria F. - |Recommended: YesA great place to call home.... — A great place to call home. This is a quiet reserve place with all the amenities you can ever ask for. Great administrative team. I love the location.
Review From Modern Messagesubmitted by Lavieta B. - |Recommended: YesAbout two to three weeks ag... — About two to three weeks ago I was trying to get into the gate because my gate key was not working as I was trying to get in one of the residents that lives near me let in
Review From Modern Messagesubmitted by Ronald N. - |Recommended: YesEverything is great here. I... — Everything is great here. If something breaks it gets fixed in a timely manner. Lots of community events available to attend in the leasing office
Review From Modern Messagesubmitted by Eric N. - |Recommended: YesI am satisfied of being mem... — I am satisfied of being member of the community. One thing I appreciate mostly is the team to be responsive when needed. especially when requesting appartment services or inform community about something happening or to happen
Review From Modern Messagesubmitted by Quantavius A. - |Recommended: YesMy only problem has been th... — My only problem has been the gate. Sometimes the call box or the remote doesn’t respond. My unit is decent and neighbors are quiet. Worth the price.
response from property -Quantavius, it's great to hear that you're enjoying your apartment home and its wallet-friendly price! As for the gate, we are sorry if our maintenance of it has not been up to your expectations. We'd be happy to take a look at your remote to see if we might be able to resolve the concern if you could reach out to us at theartisan@trinity-pm.com at your convenience. Thank you.
Review From Modern Messagesubmitted by Leroy B. - |Recommended: YesThis is a great apartment c... — This is a great apartment complex to live in. I have been living here more than 10 years and with help of God I'll probably be here a lot more years. God bless you all.
response from property -Leroy, we appreciate your heart-warming review. It validates our team's commitment to deliver a pleasant living experience to our residents. Thank you for taking the time to share your encouraging feedback.
Review From Modern Messagesubmitted by Yohana G. - |Recommended: YesThe staff is friendly and i... — The staff is friendly and it is a nice office I wish the office was more responsive when I have to call in with certain questions, etc. instead of always reaching the off-site
Review From Modern Messagesubmitted by Shervonda H. - |Recommended: YesOverall I'm very pleased wi... — Overall I'm very pleased with The Artisan. It's really quiet, is in a great location right off of the highway allowing for a quick commute to work, and is family friendly. I like the programs that the staff puts on to try to promote getting to know other people in the community and just a fun time. I will say thought that it appears that the walkways and hallways in the back of the building do not seem as well kept. It's fall and there are lots of leaves, sticks and nuts every where that have not been blown off of the sidewalks. Messages have gone out about it happening but I haven't seen any difference.
response from property -Shervonda, it is excellent to know that you're loving the quiet and the convenience of our community. We take the upkeep of our community seriously and are always open to feedback if there is some area in which we may improve your experience. With this goal in mind, we are sorry to hear that we have not been as responsive as you would like regarding the sidewalks. Please consider reaching out to us at theartisan@trinity-pm.com with specific details so that we may follow up with you about this matter. Thank you for the review, and we look forward to hearing from you!
Review From Modern Messagesubmitted by Viktoria D. - |Recommended: YesThis is a nice appartment c... — This is a nice appartment complex to live at. The location is very convenient because it is next to two major highways. The gym is also nice.
Review From Modern Messagesubmitted by Jonasia R. - |Recommended: YesEveryone was helpful for ou... — Everyone was helpful for our move it went smoothly. All our questions or answers and concern. The neighborhood is nice and quiet. One thing in the apartment though the shower rod is a little loose and I seen rodents by the trash.
Review From Modern Messagesubmitted by LaShea S. - |Recommended: YesSmooth move in process. Man... — Smooth move in process. Management was very great at making sure we had everything prior to moving in. Community is quiet and calm. I love the Artisan
Review From Modern Messagesubmitted by Meredith B. - |Recommended: YesI moved to this complex bec... — I moved to this complex because it was a convenient hop down the highway to where I work in Atlantic Station. The reviews I used to find it showed it was safe and well-maintained, and in the month and a half I've lived here, I would agree. It's been calm here, and the senior office staff especially Annie, as well as the Property Manager, Alicia very patiently heard out my concerns while trying to work out my lease from several states away. The maintenance staff have been prompt in addressing the minor incidents I had once I arrived and everyone on their team has been polite and helpful. My neighbors are generally quiet and respectful, and it seems like the community is filled with working professionals. The pool area was lovely in the summer, and the amenities are so convenient. We're right next to Publix, and the highway entrance being right up the street is a God-send So far I'm enjoying life here
Review From Modern Messagesubmitted by Monepha C. - |Recommended: YesIt’s been great Quiet and... — It’s been great Quiet and friendly neighbors Staff are nice and respond in a timely manner . Been a great 8 months so far and let’s hope it stay that way .
Review From Modern Messagesubmitted by Anthony W. - |Recommended: YesI am thoroughly enjoying my... — I am thoroughly enjoying my stay The change of staff has been outstanding, I hear, but I have only known this current staff and they are given to service, excellence and ensuring that the resident’s experience is and remains memorable and great The maintenance staff, is awesome led by Mr. Walters. I see him throughout the day taking care of business and he is always friendly and willing to stop and answer questions and help. Anyone lo
Review From Modern Messagesubmitted by Cham*@*.Com - |Recommended: YesResidents will love it here... — Residents will love it here. There is the process of upgrading the gym but besides that...its been a wonderful place to call home. I love the pool and grilling area Enjoy the ease to get onto 85 and its close to movie theaters.