Ratings & Reviews

Overall Rating

4(262 reviews)98.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Harold J. - |Recommended: YesIt’s going on 3 yrs and sti... — It’s going on 3 yrs and still love living the Artisan. Might be moving into a bigger unit, may have a new addition to the family. 2021 is starting off good.
response from property -Harold, thank you for making our day! We appreciate your loyal residency for the last three years. It means so much knowing we are worthy of your 5-stars. We hope to continue delighting you for many years to come! Here's to a wonderful 2021!
Review From Modern Messagesubmitted by Caterria B. - |Recommended: YesI have had wonderful experi... — I have had wonderful experience living so far. The maintenance answer requests in timely manner. The noise level is very low which is great because I have been working from home.
response from property -Caterria, thank you for your complimentary review. It is great to know that our prompt maintenance service and serene atmosphere make our community a good fit for you.
Review From Modern Messagesubmitted by Brandon S. - |Recommended: YesOverall this has been one o... — Overall this has been one of the quietest complexes I’ve lived in. Grounds crew are amazing and friendly. Neighbors are polite and stay to Ourselves
response from property -That's great to hear, Brandon! We are delighted to see that you feel at home in our community and are getting along with your fellow neighbors. Thank you for the review!
Review From Modern Messagesubmitted by Lavieta B. - |Recommended: YesThis is my second year livi... — This is my second year living at the artisan luxury apartment and I don't have any problems at the moment, I can barely hear my neighbors and the community is always clean
response from property -Lavieta, thank you for your complimentary review! It is so motivating to hear how much you are enjoying our community. We will continue striving to make our community a place you are proud to call home.
Review From Modern Messagesubmitted by Delshawn H. - |Recommended: YesI just want to say my exper... — I just want to say my experience moving the artisan community was an great experience. Thanks to the amazing staff especially Ms.Dana Johnson for her attention to detail and great support for making my transition as smooth as possible. I’m happy to be a resident of Artisan apartment and thanks for the amazing support.
response from property -Delshawn, thank you for sharing your positive move-in experience with our team. We will be sure to share your review with Dana. If there is anything you need as you continue settling into your new home, please let us know.
Review From Modern Messagesubmitted by Ikeria H. - |Recommended: YesSo far so good with this pr... — So far so good with this property. It is kept clean, packages are handled with care, maintenance is handled promptly, and i have had very few issues, overall.
response from property -Ikeria, it is great to hear that you are finding satisfaction and are enjoying your time in our community. We are glad you are here and appreciate your review.
Review From Modern Messagesubmitted by Sharilyn M. - |Recommended: YesMy husband and I recently m... — My husband and I recently moved into the Artisan Apartments for a second time after having lived here about 5 years ago. We had the immense pleasure of working with Dana Johnson and I wanted someone to know about how wonderful she and the entire experience was. Dana went ABOVE and beyond to ensure the whole process went smoothly from start to finish. She informed us beforehand about what to expect including a timeline of events because of her professionalism and attention to detail, our process was expedited. This was extremely valuable to us given the already stressful nature of our move. She was the most calming and friendly person I have ever experienced at any rental property. I am so thankful that we had her as our leasing agent.
response from property -Sharilyn, we are glad to hear that your experience in our community has been great. Dana regularly goes beyond the call of duty to ensure your satisfaction with kindness, timeliness, and efficiency. It is nice to hear that your experience has been smooth and hassle-free because of her efforts.
Review From Modern Messagesubmitted by Jonathan H. - |Recommended: YesI Honestly have 0 complaint... — I Honestly have 0 complaints. Maintenance gets the job done promptly . I rarely have to reach out to the leasing office about anything . Peaceful neighborhood, everyone is pretty friendly and respectful amongst each other. Gate gets stuck every now and then but thats cause people just cant drive. This is the first neighborhood that actually make sure the gate is fixed urgently if it was broken or someone tried to get through the gate, the office is on it and I appreciate that Keep killing it yall
response from property -Thank you for highlighting our serene atmosphere, wonderful residents, and attentive team, Jonathan! Your praise means a lot to us.
Review From Modern Messagesubmitted by Tia S. - |Recommended: YesSo far, I have enjoyed my e... — So far, I have enjoyed my experience at the Artisian. I enjoy the location, my apartment looks great, and most of my maintenance issues have been resolved in a timely manner.
response from property -Tia, we are delighted to know that you are having a pleasant experience in your beautiful home! We will be sure our maintenance team knows how much you appreciate their prompt service.
Review From Modern Messagesubmitted by Sherrian W. - |Recommended: YesPretty good so far. I love ... — Pretty good so far. I love that it’s quiet and I have nice neighbors. Also like that the gym isn’t too far and has working equipment. My maintenance requests are fixed in a timely manner
response from property -Sherrian, we are delighted to hear that you have been enjoying life in our community thus far and taking advantage of all our amenities. Thank you for the outstanding review, and have a great day!
Review From Modern Messagesubmitted by Keairoh C. - |Recommended: YesSo far so good. Only thing ... — So far so good. Only thing I didn’t like is that it wasn’t fully clean or some stuff is still broken like my dish washer which I never complained bc I barely use it. But as far as peace and how it looks matters the most to me.
response from property -Thank you for your positive feedback, Keairoh. It's great to hear you are primarily pleased with our service and are enjoying our community. We are sorry if your home was not to your liking upon move-in. Please feel free to reach out whenever we may be of assistance.
Review From Modern Messagesubmitted by Catrenna D. - |Recommended: YesSo far I’m loving my new re... — So far I’m loving my new residence at the Artisan. Nice and comfortable and great location. Grounds are nice and free from clutter, noise is minimal given it is an apartment there will be some noise but it’s bearable. I’m glad I chose the place So far so good.
response from property -Catrenna, it's fantastic to hear that you are pleased with your choice to live in our community. We agree that it is a great place to live, and we hope you are happy here for a long time. If there is anything we may do to help you feel more at home, please just let us know.
Review From Modern Messagesubmitted by Isabelle B. - |Recommended: YesEverywhere it's clean I rea... — everywhere it's clean I really feel at home. I'm happy to live here in this apartment and the maintenance people are doing their jobs well🤩🤩🤩
response from property -Isabelle, thank you so much for your praise of our well-kept grounds and attentive maintenance service! Please know that you can always depend on us to fulfill your every need.
Review From Modern Messagesubmitted by Camila V. - |Recommended: YesAwesome customer service, g... — Awesome customer service, great location, nice environment and good amenities. The only 1 issue is the entrance and exit are a little dangerous because of placement right off highway, and cars coming in and out of apartment are not respectful of maintaining appropriate speed.
response from property -Camila, thank you for reviewing us. We are elated that you feel our community is awesome! We will explore better ways to manage the entrance and exit to promote that they are better for all. We hope to exceed your expectations in the future.
Review From Modern Messagesubmitted by Heather T. - |Recommended: YesMy only major issue is that... — My only major issue is that my packages have previously been stolen from my door. When this issue was taken to the apartment management- the response was apathetic.
response from property -Heather, we are sorry to hear that you were not satisfied with our team's response to your concerns. If you would like to discuss this matter further, please feel free to reach out to our office team directly.