Ratings & Reviews

Overall Rating

4(204 reviews)98% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Felicia B. - |Recommended: YesMy experience at the Artisa... — My experience at the Artisan has been great. I like the fact that it's quiet and the growns are well taken care of. The staff is great. I enjoy living in the community.
Review From Modern Messagesubmitted by Jay O. - |Recommended: YesSo far so good, nice space ... — So far so good, nice space and relatively quiet neighborhood.ample parking is available . I like the clubhouse and amenities . Finally the front office is pretty helpful
response from property -Jay, it's great to read about your 5-star experience here. Your feedback indicates you're happy with your home, our peaceful environment, parking, great amenities, and our top-notch team. We're delighted to have you here.
Review From Modern Messagesubmitted by Noel F. - |Recommended: YesThe gate gets broken by ppl... — The gate gets broken by ppl and i hope camera is capturing plate numbers so they can be held accountable. Also need a way to hold dog owners accountable to pick up after their dogs, the breezeway in building 9 is disgusting with dog poop on the steps. Power wash more often will help keep it clean. I love the community events game nights. I hope those don't stop bc Alisha is gone, she will be missed as I have seen improvements since she's been here. Great staff at the office with Annie and others.
Review From Modern Messagesubmitted by Harold J. - |Recommended: YesI’ve been living here for a... — I’ve been living here for almost a year now and this is my first apartment experience and I’m very glad I chose here. The experience as a whole is 9 10 👌🏾
Review From Modern Messagesubmitted by Xavier M. - |Recommended: YesVery nice and quiet, love i... — Very nice and quiet, love it so far. Looking forward to more years at this community. Staff are super friendly and customer service is top level.
Review From Modern Messagesubmitted by Tyler C. - |Recommended: YesBeing that this is my first... — Being that this is my first apartment, i enjoy staying at the artisan. Aside from some little things that can be fixed, it is very beautiful
response from property -Thank you, Tyler! We're glad you're enjoying your experience. Please call or visit the office if we may ever assist you!
Review From Modern Messagesubmitted by Tency J. - |Recommended: YesGreat place to live During... — Great place to live During the summer there are LOUD pool parties, if you like them, but for those who are not a fan, don’t pick an apartment by the pool. Otherwise, no complaints
response from property -Tency, thank you for letting us know you consider our community a great place to live. We're glad you are satisfied, but it's unfortunate to hear that concerns with noise around our pool sometimes affected your comfort. Please call or visit us in the office if you'd like to discuss this further!
Review From Modern Messagesubmitted by NaToya D. - |Recommended: YesMy experience at The Artisa... — My experience at The Artisan has been great so far. We love that you receive great amenities at a great price. There are no noise complaints and the property is well kept.
response from property -It's great to read your wonderful review about our community, NaToya. We are delighted that you have enjoyed our plentiful amenities, affordability, and peaceful atmosphere. We are so pleased to have you as a part of our community!
Review From Modern Messagesubmitted by Caterria B. - |Recommended: YesI have really enjoyed livin... — I have really enjoyed living here so far. The maintenance has finished all my requests in timely manner. I also appreciate all the resident activities.
response from property -Caterria, thank you for sharing your wonderful experience with both our maintenance team's great service and our fun resident events. We're glad you are enjoying being a part of our community and appreciate your lovely review!
Review From Modern Messagesubmitted by Sierra O. - |Recommended: YesSo far so good, the last co... — So far so good, the last couple of months have been pretty great. Julio was awesome at the breakfast yesterday very helpful. Annie is always on it whenever I need anything.
response from property -Sierra, we are fortunate to have Julio and Annie on our team and are delighted to hear that their service has left you impressed. We are grateful for your positive review and are here if there is ever anything you need. Thank you!
Review From Modern Messagesubmitted by Erin D. - |Recommended: YesGreat community with a wond... — Great community with a wonderful staff. They work hard and provide events and opportunities for the neighbors to mix and mingle. Glad we were able to find this community.
response from property -Erin, thank you for your review. We pride ourselves on providing our residents with a top-notch experience here and your feedback validates our efforts. Have a lovely day.
Review From Modern Messagesubmitted by Lisa S. - |Recommended: YesThe staff, location, ameni... — The staff, location, amenities, and accommodations have made for an exceptional moving experience I am so very pleased with my new home.
response from property -Lisa, we are excited to welcome you to our community and are grateful for your outstanding review as a new resident! We're thrilled that every aspect your experience has left you impressed and encourage you to reach out to us in the office if there is anything we may do for you as you get settled into your new home.
Review From Modern Messagesubmitted by Gloria F. - |Recommended: YesA great place to call home.... — A great place to call home. This is a quiet reserve place with all the amenities you can ever ask for. Great administrative team. I love the location.
response from property -Gloria, we are humbled by your kind review. The highest honor we can receive is having our residents call our community their home. Thank you for choosing us.
Review From Modern Messagesubmitted by Lavieta B. - |Recommended: YesAbout two to three weeks ag... — About two to three weeks ago I was trying to get into the gate because my gate key was not working as I was trying to get in one of the residents that lives near me let in
response from property -Lavieta, thank you for taking the time to leave us a positive rating and review! We're glad to hear that you were able to get into our community. We are sorry to learn that your gate key wasn't working. If your key is still a concern, please reach out to us at theartisan@trinity-pm.com so that we may assist you further. We'd be happy to help you.
Review From Modern Messagesubmitted by Ronald N. - |Recommended: YesEverything is great here. I... — Everything is great here. If something breaks it gets fixed in a timely manner. Lots of community events available to attend in the leasing office
response from property -Ronald, we're delighted to hear that our team has been taking good care of you. We're thankful to have a faithful resident such as yourself in our community, and we look forward to seeing you at our next event.