Ratings & Reviews

Overall Rating

4(228 reviews)98.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Robert C. - |Recommended: YesThe Artisan is a wonderful ... — The Artisan is a wonderful community to live it. The staff is amazing, so is maintenance. They always respond in a timely matter. The new upgrades to the pool is what I enjoy most.
response from property -Thank you for the feedback. We strive to provide excellent service here at The Artisan Luxury Apartment Homes.
submitted by Jakie B. - |Recommended: YesSatisfied with this community — I would tell people that this is a very nice, safe, and convenient apartment community. I very much enjoy living here.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Kessey C. - |Recommended: YesI love the area and the fri... — I love the area and the friendly staff. I always feel safe and comfortable in my home. I love the pool and the gym the most. My apartment has great views of both. It's nice to feel at home though it's an apartment setting.
response from property -Thank you for the feedback. We strive to provide excellent service here at The Artisan Luxury Apartment Homes.
Review From Modern Messagesubmitted by Theron J. - |Recommended: YesI live closest to the side ... — I live closest to the side of the highway and the amount of traffic noise is ridiculous. The windows must be cheap because it sounds like they are always open. Also, the trash service is terrible. It often stinks and many times is not even working so trash is piled up all around it.
response from property -Thank you for your review. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Amaka O. - |Recommended: YesThe office really helped me... — The office really helped me to locate and install a washer dryer once I moved in. Chris, brought it up by himself and installed it the same day when it was quoted to come by tomorrow I overheard he would be off tomorrow when they were planning to get it installed so it really speaks to their commitment to get things done . When I have an issue and go to the leasing office, they stop what they're doing and start making calls right then and there to accommodate my needs. Thank you so much
response from property -Thank you for the feedback. We strive to provide excellent service here at The Artisan Luxury Apartment Homes.
Review From Modern Messagesubmitted by Shuichi T. - |Recommended: YesThe location, rent fee, lea... — The location, rent fee, leasing office, and room are good. However, the maintenance service is slow. The responsiveness of the maintenance is the important part of the apartment life. So I would like the leasing office to manage the timeliness of the maintenance.
response from property -Thank you for your review. Please let us know if you have any outstanding requests and we will be happy to assist you.
Review From Modern Messagesubmitted by Meagan C. - |Recommended: YesSo far, so good. I recently... — So far, so good. I recently renewed my lease. Overall satisfied with the customer service provided. Looking forward to another great year.
response from property -Thank you for the feedback. We strive to provide excellent service here at The Artisan Luxury Apartment Homes.
Review From Modern Messagesubmitted by Latasha W. - |Recommended: YesI Love the Artisan--the onl... — I Love the Artisan--the only complaint I'd have is that the visitor gate tends to get stuck in the open position therefore allowing anyone access to the property that's a little dangerous plus it causes residents an inconvenience when we can'r find parking spots in front of our buildings. Other than that it's extremely peaceful
Review From Modern Messagesubmitted by Renee J. - |Recommended: YesThe community as a whole st... — The community as a whole stays clean, maintenance request are super fast. Leasing office makes sure to follow up. online portal is very easy and user friendly
Review From Modern Messagesubmitted by Ghader A. - |Recommended: YesLove to stay here just dont... — Love to stay here just dont like they dont have security at night Or keeping the community clean all the time its just more noise's and loud music at night right now
Review From Modern Messagesubmitted by Keith B. - |Recommended: YesOverall great apartment com... — Overall great apartment complex..it can be a bit frustrating when the trash is not picked up on time...Also maintenance is a bit slow repairing things.
Review From Modern Messagesubmitted by Santrell B. - |Recommended: YesI love this place it very c... — I love this place it very clean and the the staff is very respectful the maintenance is kind of slow but they get the job done I would definitely recommend this location
Review From Modern Messagesubmitted by Maisyn S. - |Recommended: YesWe have had a few problems ... — We have had a few problems with some things and they do not get done on a timely manner, but we appreciate the things that have been done Thank you
Review From Modern Messagesubmitted by LaShonda H. - |Recommended: YesBeen here a total of about ... — Been here a total of about 4 yrs i did upgrade to larger unit residents tend to be nice mind their own business... Leasing staff has changed a lot in these years but things havent gotten worse.. I just wish my breezeway was power washed more often to keep the clean tidy look
Review From Modern Messagesubmitted by Samantha P. - |Recommended: YesVery attentive with everyth... — Very attentive with everything inhad a issue with. Fixed or set up to be fixed, other from that the apartment was just what I'm looking for.