Ratings & Reviews

Overall Rating

4(228 reviews)98.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Tency J. - |Recommended: YesGreat place to live During... — Great place to live During the summer there are LOUD pool parties, if you like them, but for those who are not a fan, don’t pick an apartment by the pool. Otherwise, no complaints
response from property -Tency, thank you for letting us know you consider our community a great place to live. We're glad you are satisfied, but it's unfortunate to hear that concerns with noise around our pool sometimes affected your comfort. Please call or visit us in the office if you'd like to discuss this further!
Review From Modern Messagesubmitted by NaToya D. - |Recommended: YesMy experience at The Artisa... — My experience at The Artisan has been great so far. We love that you receive great amenities at a great price. There are no noise complaints and the property is well kept.
response from property -It's great to read your wonderful review about our community, NaToya. We are delighted that you have enjoyed our plentiful amenities, affordability, and peaceful atmosphere. We are so pleased to have you as a part of our community!
Review From Modern Messagesubmitted by Caterria B. - |Recommended: YesI have really enjoyed livin... — I have really enjoyed living here so far. The maintenance has finished all my requests in timely manner. I also appreciate all the resident activities.
response from property -Caterria, thank you for sharing your wonderful experience with both our maintenance team's great service and our fun resident events. We're glad you are enjoying being a part of our community and appreciate your lovely review!
Review From Modern Messagesubmitted by Sierra O. - |Recommended: YesSo far so good, the last co... — So far so good, the last couple of months have been pretty great. Julio was awesome at the breakfast yesterday very helpful. Annie is always on it whenever I need anything.
response from property -Sierra, we are fortunate to have Julio and Annie on our team and are delighted to hear that their service has left you impressed. We are grateful for your positive review and are here if there is ever anything you need. Thank you!
Review From Modern Messagesubmitted by Erin D. - |Recommended: YesGreat community with a wond... — Great community with a wonderful staff. They work hard and provide events and opportunities for the neighbors to mix and mingle. Glad we were able to find this community.
response from property -Erin, thank you for your review. We pride ourselves on providing our residents with a top-notch experience here and your feedback validates our efforts. Have a lovely day.
Review From Modern Messagesubmitted by Lisa S. - |Recommended: YesThe staff, location, ameni... — The staff, location, amenities, and accommodations have made for an exceptional moving experience I am so very pleased with my new home.
response from property -Lisa, we are excited to welcome you to our community and are grateful for your outstanding review as a new resident! We're thrilled that every aspect your experience has left you impressed and encourage you to reach out to us in the office if there is anything we may do for you as you get settled into your new home.
Review From Modern Messagesubmitted by Gloria F. - |Recommended: YesA great place to call home.... — A great place to call home. This is a quiet reserve place with all the amenities you can ever ask for. Great administrative team. I love the location.
response from property -Gloria, we are humbled by your kind review. The highest honor we can receive is having our residents call our community their home. Thank you for choosing us.
Review From Modern Messagesubmitted by Lavieta B. - |Recommended: YesAbout two to three weeks ag... — About two to three weeks ago I was trying to get into the gate because my gate key was not working as I was trying to get in one of the residents that lives near me let in
response from property -Lavieta, thank you for taking the time to leave us a positive rating and review! We're glad to hear that you were able to get into our community. We are sorry to learn that your gate key wasn't working. If your key is still a concern, please reach out to us at theartisan@trinity-pm.com so that we may assist you further. We'd be happy to help you.
Review From Modern Messagesubmitted by Ronald N. - |Recommended: YesEverything is great here. I... — Everything is great here. If something breaks it gets fixed in a timely manner. Lots of community events available to attend in the leasing office
response from property -Ronald, we're delighted to hear that our team has been taking good care of you. We're thankful to have a faithful resident such as yourself in our community, and we look forward to seeing you at our next event.
Review From Modern Messagesubmitted by Eric N. - |Recommended: YesI am satisfied of being mem... — I am satisfied of being member of the community. One thing I appreciate mostly is the team to be responsive when needed. especially when requesting appartment services or inform community about something happening or to happen
response from property -Eric, we appreciate your review and a five-star rating. We love hearing when the team is responsive to your needs. Thank you for taking the time to share your positive experience with us.
Review From Modern Messagesubmitted by Quantavius A. - |Recommended: YesMy only problem has been th... — My only problem has been the gate. Sometimes the call box or the remote doesn’t respond. My unit is decent and neighbors are quiet. Worth the price.
response from property -Quantavius, it's great to hear that you're enjoying your apartment home and its wallet-friendly price! As for the gate, we are sorry if our maintenance of it has not been up to your expectations. We'd be happy to take a look at your remote to see if we might be able to resolve the concern if you could reach out to us at theartisan@trinity-pm.com at your convenience. Thank you.
Review From Modern Messagesubmitted by Leroy B. - |Recommended: YesThis is a great apartment c... — This is a great apartment complex to live in. I have been living here more than 10 years and with help of God I'll probably be here a lot more years. God bless you all.
response from property -Leroy, we appreciate your heart-warming review. It validates our team's commitment to deliver a pleasant living experience to our residents. Thank you for taking the time to share your encouraging feedback.
Review From Modern Messagesubmitted by Yohana G. - |Recommended: YesThe staff is friendly and i... — The staff is friendly and it is a nice office I wish the office was more responsive when I have to call in with certain questions, etc. instead of always reaching the off-site
Review From Modern Messagesubmitted by Shervonda H. - |Recommended: YesOverall I'm very pleased wi... — Overall I'm very pleased with The Artisan. It's really quiet, is in a great location right off of the highway allowing for a quick commute to work, and is family friendly. I like the programs that the staff puts on to try to promote getting to know other people in the community and just a fun time. I will say thought that it appears that the walkways and hallways in the back of the building do not seem as well kept. It's fall and there are lots of leaves, sticks and nuts every where that have not been blown off of the sidewalks. Messages have gone out about it happening but I haven't seen any difference.
response from property -Shervonda, it is excellent to know that you're loving the quiet and the convenience of our community. We take the upkeep of our community seriously and are always open to feedback if there is some area in which we may improve your experience. With this goal in mind, we are sorry to hear that we have not been as responsive as you would like regarding the sidewalks. Please consider reaching out to us at theartisan@trinity-pm.com with specific details so that we may follow up with you about this matter. Thank you for the review, and we look forward to hearing from you!
Review From Modern Messagesubmitted by Viktoria D. - |Recommended: YesThis is a nice appartment c... — This is a nice appartment complex to live at. The location is very convenient because it is next to two major highways. The gym is also nice.