Ratings & Reviews

Overall Rating

4(261 reviews)98.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Isabelle B. - |Recommended: YesSo far I have not much to c... — so far I have not much to complain about, everything is good except the last time I found my mail box open and that is how I lost a package delivered there.
response from property -Thank you for your review, Isabelle. We are happy to hear that the bulk of your time with us has been satisfying. We've taken note of your feedback regarding your mailbox and will relay this information to our team to further explore. If there is anything more you would like to share, please let us know.
Review From Modern Messagesubmitted by Jay O. - |Recommended: YesIt’s been ok , there’s been... — It’s been ok , there’s been some criminal activity, especially with the mailbox break in a couple days back. Overall it’s been an ok expirience
response from property -Thank you for your review, Jay. It makes us happy to know the bulk of your time here so far has been satisfying. We have taken note of your feedback regarding the mailboxes and general comfort around the community and will relay this to our team. If there's anything more you would like to share, please let us know.
Review From Modern Messagesubmitted by Haley C. - |Recommended: YesJeremy was excellent Espec... — Jeremy was excellent Especially in these COVID times. He called me almost every day following up from the moment we applied to the day we got the keys.
response from property -Haley, we appreciate your feedback on Jeremy's service. We take great pride in the quality service our team members provide.
Review From Modern Messagesubmitted by Trevon L. - |Recommended: YesI’m very happy with the ame... — I’m very happy with the amenities available and the constant upkeep of the the property so far. Very satisfying to say the least. I look forward to my stay here for months to come.
response from property -Trevon, thank you for your wonderful review! To enhance your living experience, we offer a desirable combination of great amenities and efficient services to maintain our beautiful grounds and provide you that feeling of home. It's great to know that you love your home and everything our community has to offer.
Review From Modern Messagesubmitted by Ikeria H. - |Recommended: YesMy moving transition was sm... — My moving transition was smooth and I’m Impressed with the apartment and community so far. I am looking forward to my time here and will update my review.
response from property -Ikeria, it is wonderful to know that your moving experience was a breeze! We hope you will continue to find your time here worthy of five stars. Thank you for the encouraging feedback.
Review From Modern Messagesubmitted by Lisa S. - |Recommended: YesBeing relatively new to thi... — Being relatively new to this community, I must say that I am happy to have found such an eclectic one. My expeiences range from comfort and peace to resolve in the current COVID-19 climate of today along with those adjustments that follow. All in all, I am having a good experience in The Artisan community.
Review From Modern Messagesubmitted by Kelsey F. - |Recommended: YesCommunity is very peaceful ... — Community is very peaceful and clean I’m soo happy I chose The Artisan as my home. Maintenance is extremely reliable, the leasing agents are very helpful as well. Over all I would rate my experience so far a 10 10
response from property -Kelsey, thank you for the glowing review of our community! We're delighted to hear that you are feeling at home and that our maintenance team has been providing you with prompt and professional service. If there is ever anything you need, please don't hesitate to ask. We are always here to help.
Review From Modern Messagesubmitted by Harold J. - |Recommended: YesWell into yr 2 at The Artis... — Well into yr 2 at The Artisan, it is still an amazing place to live. I’ve enjoyed every part of the community from the car wash station to the walking trail.
response from property -Harold, thank you for sharing your satisfaction with our community! We appreciate your positive review as one of our long-term residents.
Review From Modern Messagesubmitted by Caterria B. - |Recommended: YesI have lived at Athens Arti... — I have lived at Athens Artisan for over year now. I can honestly say I have no complaints. The maintenance staff have been great during Covid19.
response from property -Caterria, thank you so much for your 5-star approval. We are grateful for your continued residency and hope to delight you for many more years. We appreciate your recognition of our maintenance team, especially during this unprecedented time.
Review From Modern Messagesubmitted by Najah M. - |Recommended: YesLove my new home There we... — Love my new home There were a few wear and tear things that were wrong with my unit, but nothing too crazy. The location and price is perfect for me
response from property -Najah, thank you for your 5-star review. It is great to hear that our location works so well and that you found an apartment home that fits your budget. We couldn't be happier to have you part of our community. Please feel to reach out if there is anything we may assist you with as you continue to settle in.
Review From Modern Messagesubmitted by Lavieta B. - |Recommended: YesIts been good I had a littl... — Its been good I had a little problem when I transferred but they fixed it so everything is ok I love my new apartment because it's bigger then the one I was in
Review From Modern Messagesubmitted by Monepha C. - |Recommended: YesGreat Quiet , close to th... — Great Quiet , close to the city and favorite stores. Easy access to most grocery stores and shopping center . Would recommend to anyone , 2nd year and loving it
response from property -Monepha, we were all smiles to hear of your great experience in our community. We plan to only get better in the future. Thank you for two years of loyalty.
Review From Modern Messagesubmitted by Jay O. - |Recommended: YesThe complex itself is prett... — The complex itself is pretty nice , the location is unmatched. There are some problems with my window leaking in the master bedroom and the wooden tiles in the bathroom are a little worn
response from property -Hi Jay, we really appreciate you letting us know how you feel about our community as well as making us aware of the maintenance concerns in your home. We definitely want to take care of these issues as soon as possible, so please get in touch with us via theartisan@trinity-pm.com, and we'll have one of our team members come out to investigate. Thank you!
Review From Modern Messagesubmitted by Sheena G. - |Recommended: YesSo far so good now... there... — So far so good now... there was a little issue in the beginning but has gotten better. Friendly staff and nice community. I do believe we should have assigned parking
response from property -Thank you for your favorable feedback about our community, Sheena. We are pleased that our hardworking team has been able to make such a positive impact on you already. Please don't hesitate to contact our office at theartisan@trinity-pm.com if you require any assistance or would like to discuss your suggestions for parking. Thank you for choosing us!
Review From Modern Messagesubmitted by Pidji K. - |Recommended: YesI’ve been living here for 1... — I’ve been living here for 10 years, it has been great. It safe , convient and I love the community. The staff always been available at all time .
response from property -Pidji, it has been wonderful having you here for the past ten years. Thank you for your loyalty to the community.