Ratings & Reviews

Overall Rating

4(261 reviews)98.5% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Yohana G. - |Recommended: YesThe staff is friendly and i... — The staff is friendly and it is a nice office I wish the office was more responsive when I have to call in with certain questions, etc. instead of always reaching the off-site
Review From Modern Messagesubmitted by Shervonda H. - |Recommended: YesOverall I'm very pleased wi... — Overall I'm very pleased with The Artisan. It's really quiet, is in a great location right off of the highway allowing for a quick commute to work, and is family friendly. I like the programs that the staff puts on to try to promote getting to know other people in the community and just a fun time. I will say thought that it appears that the walkways and hallways in the back of the building do not seem as well kept. It's fall and there are lots of leaves, sticks and nuts every where that have not been blown off of the sidewalks. Messages have gone out about it happening but I haven't seen any difference.
response from property -Shervonda, it is excellent to know that you're loving the quiet and the convenience of our community. We take the upkeep of our community seriously and are always open to feedback if there is some area in which we may improve your experience. With this goal in mind, we are sorry to hear that we have not been as responsive as you would like regarding the sidewalks. Please consider reaching out to us at theartisan@trinity-pm.com with specific details so that we may follow up with you about this matter. Thank you for the review, and we look forward to hearing from you!
Review From Modern Messagesubmitted by Viktoria D. - |Recommended: YesThis is a nice appartment c... — This is a nice appartment complex to live at. The location is very convenient because it is next to two major highways. The gym is also nice.
Review From Modern Messagesubmitted by Jonasia R. - |Recommended: YesEveryone was helpful for ou... — Everyone was helpful for our move it went smoothly. All our questions or answers and concern. The neighborhood is nice and quiet. One thing in the apartment though the shower rod is a little loose and I seen rodents by the trash.
Review From Modern Messagesubmitted by LaShea S. - |Recommended: YesSmooth move in process. Man... — Smooth move in process. Management was very great at making sure we had everything prior to moving in. Community is quiet and calm. I love the Artisan
Review From Modern Messagesubmitted by Meredith B. - |Recommended: YesI moved to this complex bec... — I moved to this complex because it was a convenient hop down the highway to where I work in Atlantic Station. The reviews I used to find it showed it was safe and well-maintained, and in the month and a half I've lived here, I would agree. It's been calm here, and the senior office staff especially Annie, as well as the Property Manager, Alicia very patiently heard out my concerns while trying to work out my lease from several states away. The maintenance staff have been prompt in addressing the minor incidents I had once I arrived and everyone on their team has been polite and helpful. My neighbors are generally quiet and respectful, and it seems like the community is filled with working professionals. The pool area was lovely in the summer, and the amenities are so convenient. We're right next to Publix, and the highway entrance being right up the street is a God-send So far I'm enjoying life here
Review From Modern Messagesubmitted by Monepha C. - |Recommended: YesIt’s been great Quiet and... — It’s been great Quiet and friendly neighbors Staff are nice and respond in a timely manner . Been a great 8 months so far and let’s hope it stay that way .
Review From Modern Messagesubmitted by Anthony W. - |Recommended: YesI am thoroughly enjoying my... — I am thoroughly enjoying my stay The change of staff has been outstanding, I hear, but I have only known this current staff and they are given to service, excellence and ensuring that the resident’s experience is and remains memorable and great The maintenance staff, is awesome led by Mr. Walters. I see him throughout the day taking care of business and he is always friendly and willing to stop and answer questions and help. Anyone lo
Review From Modern Messagesubmitted by Cham*@*.Com - |Recommended: YesResidents will love it here... — Residents will love it here. There is the process of upgrading the gym but besides that...its been a wonderful place to call home. I love the pool and grilling area Enjoy the ease to get onto 85 and its close to movie theaters.
Review From Modern Messagesubmitted by Hector P. - |Recommended: YesI have loved living at The ... — I have loved living at The Artisan. The neighbors are amazing and nice and the community staff is very friendly The community itself is clean and it’s location is the best part. Easy access to major highways and major cities
Review From Modern Messagesubmitted by Harold J. - |Recommended: YesI’ve been living here for a... — I’ve been living here for about 9 months now and this is my first apartment experience and I’m very glad I chose here. The experience as a whole is 8 10 👌🏾
Review From Modern Messagesubmitted by Cedric C. - |Recommended: YesSince we've moved here in J... — Since we've moved here in July, The Artisan has been fairly nice for the most part other than some knick knacks here and there, not from other residents but just the little rules I don't necessarily agree with. The location is great and the amenities are nice and I have recommended some of my friends here so overall, I'm not complaining too much.
Review From Modern Messagesubmitted by Ajaie W. - |Recommended: YesI love my place It’s a gr... — I love my place It’s a great neighborhood. I hope to be here a long time Easy moving process. Discreet low key neighborhood. Would recommend to anyone
Review From Modern Messagesubmitted by Dominique W. - |Recommended: YesI love my newly updated and... — I love my newly updated and renovated apartment and how great the staff is. Any time request something it is done in a timely manner and any questions that I have are always answered.
Review From Modern Messagesubmitted by Kristofer D. - |Recommended: YesGreat property, clean and q... — Great property, clean and quiet. Facilities are great but they lose points for garbage compactor going down too often. Overall great place though