Ratings & Reviews

Overall Rating

4(204 reviews)98% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Kayla Y. - |Recommended: YesToo many apartment issues f... — Too many apartment issues for the cost of rent. Maintenance is slow about fixing things or shall I say the outside contractors. I asked to move because of multiple issues but was told my credit would have to be ran again. But all in all I was given a credit to my account for the issues
response from property -Thank you for your review. We will continue to work together to ensure your living experience is everything you want it to be!
Review From Modern Messagesubmitted by Savonya C. - |Recommended: YesIt would be nice to feel va... — It would be nice to feel valued at the place where you spend so much money per month and a place that calls themselves luxury but do not provide their residents with a luxury experience. Customer service goes a long way and people should feel good about where they spend their money. The staff, leasing and maintenance, are dropping the ball in making this place luxury.
response from property -Thank you for your review. Please let us know which areas are in need of improvement and we will be happy to develop solutions.
Review From Modern Messagesubmitted by Kimberly M. - |Recommended: YesGood so far I had a few mai... — Good so far I had a few maintenance issues. My biggest issue now is with the mail. I wish the staff would put resident names on boxes especially since usps is getting it wrong constantly.
response from property -Thank you for your review. We will use this review to help better meet your housing needs.
Review From Modern Messagesubmitted by Vernicha B. - |Recommended: YesThe neighborhood is quiet. ... — The neighborhood is quiet. However, parking is terrible. I shouldn't have to fight for a parking space where I pay rent. I think that there should be assigned parking
response from property -Thank you for taking the time to share this feedback with us. We will use this review to help assess our parking program.
Review From Modern Messagesubmitted by Samantha E. - |Recommended: YesSecond day here and we love... — Second day here and we love it. The entire process was smooth and easy. Staff and management were awesome and understanding. The apartments are nice and most importantly renovated.
response from property -Thank you for the feedback. We strive to provide excellent service here at The Artisan Luxury Apartment Homes.
Review From Modern Messagesubmitted by Kimberly R. - |Recommended: YesGreat location on the I-85 ... — Great location on the I-85 corridor, and very nice homes inside. The Artisan management has gone to great strides lately to clean up the community, and maintenance continues to be superb. There's a few issues with parking that are present at most all apartment complexes, but it's a good place to live.
response from property -Thank you for your review. We are happy to provide an exceptional community experience.
Review From Modern Messagesubmitted by Brandon M. - |Recommended: YesIt was easy and fast. The l... — It was easy and fast. The leasing staff was nice and accommodating. I moved in on time and everything was done in a timely manner. That explained to me everything I needed to know in full detail.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Saundra S. - |Recommended: YesI enjoy the convenience and... — I enjoy the convenience and security of my gated community. Any maintenance requests are completed promptly. The apartments are extremely spacious and modern
response from property -Thank you for your review. We hope you continue to enjoy all that we have to offer!
Review From Modern Messagesubmitted by Seth S. - |Recommended: YesThe community is improving ... — The community is improving after management has been changed, which is very nice to see. The location is great right on the corner of 85 and 285.
response from property -Thank you for your review. We are happy to hear that you are enjoying your living experience with us.
Review From Modern Messagesubmitted by Michael H. - |Recommended: YesThis community is great , v... — This community is great , very quiet and small, no complaints thus far it has been an amazing experience I would recommend this to my friends and family
response from property -Thank you for the feedback. We strive to provide excellent service here at The Artisan Luxury Apartment Homes.
Review From Modern Messagesubmitted by Erin D. - |Recommended: YesLove this community and the... — Love this community and the staff Ask for Camilia if viewing or renting here. Glad we made the decision to move here. I will only leave if I purchase a home.
response from property -Thank you for the feedback. We strive to provide excellent service here at The Artisan Luxury Apartment Homes.
Review From Modern Messagesubmitted by Shanay S. - |Recommended: YesBeing at the Artisan makes ... — Being at the Artisan makes me feel amazing. My kids love it here and that’s all that really matters. The property is always clean I love it.
response from property -Thank you for your review. We hope you continue to enjoy your living experience with us.
Review From Modern Messagesubmitted by Veronica T. - |Recommended: YesSince the new property mana... — Since the new property manager has been here she has been working diligently to get the community back together. I have noticed some nice changes for the better. The have recently added new staff, great news for all. I am looking forward to the community improving along with the relationship with us tenants and the leasing office staff members. I feel a lot better about the community then I have since the new owners. Thank you for working hard to better our home.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Keywana B. - |Recommended: YesGreat apartment community. ... — Great apartment community. We love the diversity of residence living here. Only downside is the parking. Very limited space. We have to park around the corner from our building.
response from property -Thank you for your review. We will review our parking policies to help better meet the needs of our residents.
Review From Modern Messagesubmitted by Anthony W. - |Recommended: YesI visited 14 different apar... — I visited 14 different apartment complexes, I kept coming back to Artisan Luxury Apts. Thank you Ms. Alisha Sanders for meeting my needs and putting up with my wish list. Her customer service was amazing and that alone, helped me lean towards my new home at the Artisan Luxury Apartments .
response from property -Thank you for the feedback. We strive to provide excellent service here at The Artisan Luxury Apartment Homes.